ESET Support News
Support News
July 6, 2009
ESET Remote Administrator v3.0.142 has been released in French (FRA).
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
July 6, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.441.0 have been released in Ukrainian (UKR) for registered and trial users. Despite the difference in build numbers, the only changes in these releases are localization of the user interface and online help. They all have the same functionality and feature set of v4.0.437.0. For information about changes in v4.0.437.0, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office
July 3, 2009
ESET's U.S. office will be closed on Friday, July 3rd for Independence Day. Normal operations will resume on Monday, July 6th.If you have an urgent question, please feel free to visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security, contact a local reseller or our European Headquarters. We wish you a safe and pleasant holiday.
June 30, 20090
New versions of the licensed editions of ESET Smart Security and ESET NOD32 Antivirus have been released, with additional languages and trial versions to follow.
4.0.437.0 - Danish (DAN), Norwegian (NOR), Swedish (SWE)
4.0.438.0 - Slovenian (SLV)
4.0.441.0 - Chinese Simplified (CHS), Chinese Traditional (CHT)
4.0.447.1 - Finnish (FIN)
Despite the differences in build numbers, the only changes in these releases are localization of the user interface and online help. They all have the same functionality and feature set of v4.0.437.0. For information about changes in v4.0.437.0, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
June 26, 2009
The ESET Plugin for Cisco NAC Release Candidate 1 is now available. This plugin to Cisco’s Network Admission Control (NAC) system allows computers running ESET software to be queried for outdated signatures and be blocked. For more information, or to download a copy, visit ESET’s beta test site at http://beta.eset.com/cisconac.June 17, 2009
Trial versions of ESET NOD32 Antivirus v4.0.437.0 are now available in Czech (CSY), Dutch (NLD), French (FRA), French Canadian (FRC), English (ENU), Polish (PLK), Russian (RUS), Slovak (SKY), Spanish (ESN), Romanian (ROM) and Turkish (TRK), with other languages and versions to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
June 5, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.437.0 have been released in Bulgarian (BGR), Dutch (NLD), Romanian (ROM) and Turkish (TRK) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
June 4, 2009
Testing of the new Anti-Stealth module to improve compatibility between ESET Smart Security and ESET NOD32 Antivirus v4.0 and Microsoft Windows Vista / Windows Server 2008 Service Pack 2 has successfully completed and distribution has begun. The updated module will be downloaded automatically when a virus signature database update occurs in ESET Smart Security and ESET NOD32 Antivirus.
After the update is downloaded, the entry for the Anti-Stealth module in the About window for ESET Smart Security and ESET NOD32 Antivirus v4 will appear as Anti-Stealth support module: 1012 (20090526)
If Anti-Stealth was disabled as a temporary workaround, re-enable it by opening the ESET Graphic User Interface, pressing the F5 key to open the Advanced Setup window, selecting Antivirus and Antispyware in the left navigation pane and enabling (checking) the Enable Anti-Stealth Technology option in the right pane.
June 3, 2009
ESET Mobile Antivirus 1.2.200905260952.1.2 has been released in English (ENU) and Slovak (SKY). ESET Mobile Antivirus has a feature set similar to ESET NOD32 Antivirus, with features such as on-access protection and the ability to run on-demand scans. It also provides antispam for SMS messages.
This release contains the following changes:
- Added Quarantine feature
- Product activation via registration key
For more information about ESET Mobile Antivirus, visit or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
June 2, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.437.0 have been released in French Canadian (FRC) and Spanish (RUS) for licensed users, with trial versions to follow.
ESET Smart Security and ESET NOD32 Antivirus v4.0.442.0 Business Edition have been releaed in Hungarian for licensed users, with the Home Edition for licensed users and trial versions to follow. This release contains the same functionality and feature set as v4.0.437.0, with an updated language localization.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
June 1, 2009
An updated Anti-Stealth module (v1012, build date 20090526) is now available for testing purposes. To obtain it, open the ESET user interface, press the F5 key to open the Advanced Settings window, select Update in the left pane, then Advanced Update Setup in the right pane and check Enable Test Mode at the bottom of the window.
The next time the client performs an virus signature database update, it will also download the updated Anti-Stealth module.
If you are running ESET Smart Security, an updated Firewall module (v1047, build date 20090525) containing unrelated updates and fixes will also be downloaded for testing
June 1, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.437.0 have been released in French (FRA), German (DEU), Polish (PLK) and Spanish (ESN) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
May 29, 2009
ESET has received reports that, in some instances, Service Pack 2 for Microsoft Windows Vista and Microsoft Windows Server 2008 conflicts with ESET Smart Security 4.0 and ESET NOD32 Antivirus 4.0. The conflict results in the real-time file system protection in both programs and the Personal firewall in ESET Smart Security being disabled when the computer starts. When this occurs, the ESET icon next to the system clock turns red, notifying users that maximum protection is not ensured.
For further information, including a link to a knowledgebase article with workarounds, click here.
May 26, 2009
The ESET Server Security (ESET File Security, ESET Mail Security and ESET Gateway Security) products have been updated to v3.0.15. This build contains the following changes:
ALL
- fixed issue with unpacking some types of runtime packers
- fixed issue with notification scripts for FreeBSD
- updated man pages
ESET FILE SECURITY
- esets_dac - fixed issue with deadlock on FreeBSD
For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller
May 26, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.437.0 have been released in Slovak (SKY) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
May 22, 2009
ESET's U.S. office will be closed on Monday, May 25th for Memorial Day. Normal operations will resume on Tuesday, May 26th.If you have an urgent question, please feel free to visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security, contact a local reseller or our European Headquarters. We wish you a safe and pleasant holiday.
May 20, 2009
An updated version of the ESET Online Scanner has been released in Czech, English and Slovak, with other languages to follow. This release contains the following changes from the release candidate:
- fixed scanning of .ZIP archives when cleaning is disabled and anti-stealth is enabled
- fixed minor text and graphics layout issues
To access the ESET Online Scanner, visit any of the following web pages:
ESET Online Scanner (Czech) - http://www.eset.cz/virus-info/eset-online-scanner
ESET Online Scanner (English) - http://www.eset.eu/eset-online-scanner
ESET Online Scanner (Slovak) - http://www.eset.sk/virus-info/eset-online-scanner
May 20, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.437.0 have been released in Czech (CSY), English (ENU) and Brazilian Portuguese (PTB) for licensed users, with trial versions and other languages to follow. ESET Smart Security and ESET NOD32 Antivirus v4.0.435.0 have been released in Bulgarian (BGR) for licensed users and trial versions. These releases contain the following changes:
ALL
- Fixed mail corruption issue with Mozilla Thunderbird plug-in
- minor fixes to Mozilla Thunderbird plug-in
- minor fixes to ESET SysInspector
ESET SMART SECURITY
- Fixed issue with web sites being blocked by http scanner
ESET NOD32 ANTIVIRUS
- Fixed issue with running ESET SysRescue after changing from ESET Smart Security to ESET NOD32 Antivirus
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
May 14, 2009
ESET Remote Administrator v3.1.11 has been released in English and Slovak. This release contains the following changes:
ESET REMOTE ADMINISTRATOR CLIENT & SERVER
- Added new ESET Remote Administrator Maintenance Tool (installed with ESET Remote Administrator Server)
- Added x86 and x64 versions of ESET SysInspector v1.2.12
- Added new task: ESET SysInspector script task
- Beta update servers configurable using a template
- Extended logging in the debug log
- Modified dialog window for Groups in Policy Rules and Notifications
- Name of the report template now appears in the Subject: of reports sent via e-mail
- Revised documentation
- License key used during installation of ESET Remote Administrator can now be specified in the configuration
- New type of event for the Scheduler: Threat Detected
- New type of Scheduled Task: Create SysInspector snapshot
- New Updated Configuration template
- Read-only Scanning Tasks can now be created in the Scheduler
- Fixed issue with Web Access Exclusions not being saved
- New ESET Personal Firewall module
- UTF-8 encoding is set by default when a MySQL database is created
May 11, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in French Canadian (FRC) and Russian (RUS) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
May 6, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in German (DEU) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
May 4, 2009
The ESET Server Security (ESET File Security, ESET Mail Security and ESET Gateway Security) products have been updated to v3.0.14. This build contains the following changes:
ALL
- fixed ESET Remote Administrator client password login to ESET Remote Administrator server
- fixed issue with license loading when using Turkish locale
- fixed a memory leak with ThreatSense.NET
- esets_wwwi - enhancements to provided statistics
ESET MAIL SECURITY
- esets_smfi - now uses the mail server’s Received: header as part of spam recognition
ESET GATEWAY SECURITY
- esets_http - added URL whitelist
For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller
May 4, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in French (FRA) and Spanish (ESN) for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
April 29, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in the Polish (POL) and Romanian (ROM) languages for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
April 29, 2009
ESET SysInspector v1.2.012.0 has been released in Czech, English, French, French-Canadian, German, Polish, Russian, Spanish and Slovak. This release contains the following changes:
- additional localizations
- Service Script functionality
- minor bug fixes
The new version is available for download here on ESET's web site. If you have further questions, please contact your local ESET office, distributor or reseller.
April 21, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in the Czech (CSY) and Slovak (SKY) languages for licensed users, with trial versions and other languages to follow.
For a list of what has changed, see this web page.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
April 20, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.424.0 have been released in Dutch (NLD) and English (ENU) for licensed users, with trial versions and other languages to follow. This release contains the following changes:
ALL
- Fixed issue in Microsoft Outlook Express with random corruption of messages with large attachments when scanning during reading
- Fixed compatibility issue with Mozilla Thunderbird after reinstalling ESET's software, upgrading it from V3 to V4, or after adding file extensions to be scanned.
- Fixed compatibility issue with older versions of Novell NetWare client software.
March 31, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0.417.0 have been released in Czech, English, French, German, Polish, Russian, Slovak and Spanish for licensed users, with trial versions and other languages to follow. This release contains the following changes:
ALL
- Fixed display of size when scanning multi-gigabyte archives
ESET SMART SECURITY
- Certificate list now correctly displayed in protocol filtering
- Added detection for Win32/Conficker worm in firewall
- Fixed detection of binary rules on IPv6 network connections
- Fixed detection of DNS cache poisoning attack
- Fixed detection of TCP streams
- Fixed issue with network disconnections with NICs and residential gateway routers
- Fixed potential hang during Windows login
- Fixed scanning of ARP protocol
- Fixed stop error (BSOD) in Windows Vista when accessing mapped drives
- Fixes and changes to ICMP filtering
ESET PERSONAL FIREWALL
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
March 30, 2009
ESET Server Security v3.0.13 for BSD, Linux and Solaris has been released. This release contains three components:
ESET File Security - protects file servers from malware (formerly known as NOD32 for Linux File Servers)
ESET Mail Security - protects mail servers from malware (formerly known as NOD32 for Linux Mail Servers)
ESET Gateway Security - checks http and ftp streams for malware
One binary file will perform any combination of these features based on appropriate licensing. All programs have a web interface for management and can be managed with ESET Remote Administrator v3.x.
New in this release:
ESET SERVER SOLUTIONS (all)
none
ESET FILE SECURITY
none
ESET GATEWAY SECURITY
- esets_http - fixed premature interruption of connections
ESET MAIL SECURITY
none
For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller
March 9, 2009
On Sunday, March 8th at 9:52PM PDT, ESET released an update of our heuristics module, v1091, together with standard virus signature database update number 3918. Unfortunately, an error in the heuristics module, coupled with the specific virus signature database update, caused ESET to incorrectly identify several Windows operating system files, including dllhost.exe and msdtc.exe, as being infected with Win32/Kryptik.JX.
Details:
- Some Windows files were flagged as infected.
- If the computer is not restarted once files are moved to quarantine then on the next update (virus signature database 3919) the changes to the module will be reverted and the computer will run fine.
- Virus signature database 3920 and later tell ESET v3 and v4 products to automatically restore the false positives from quarantine.
- For NOD32 v2.7, the false positive has to be removed manually, following the instructions in the Knowledgebase article, below.
- An error in synchronization during quality control resulted in a failure to properly test the new heuristic module with the new signature file prior to release. Process changes have been made to prevent this mistake from being repeated.
The update downloads were stopped within ten minutes of the update release, and the update was reverted to its previous version. Due to this immediate response, less than 5% of our users were affected.
Virus signature database update number 3919, was released at 1:00AM PDT (March 9th) which corrects the problem. We have released a knowledge base article describing this issue, which can be found http://kb.eset.com/esetkb/index?page=content&id=SOLN2181.
We take quality control very seriously, and we sincerely apologize for any problems caused by this issue.
Anton Zajac
CEO, ESET LLC
March 2, 2009
Dear ESET Customers: Unfortunately, virus signature update 3901 caused some installations of ESET Smart Security/ESET NOD32 Antivirus 3.x and 4.x to behave abnormally for a small number of users. Symptoms include the errors “unable to load firewall rules” or “firewall failed to start”.
To address these errors, please uninstall and reinstall your ESET software.
If a blue screen is displayed, boot your computer into Safe mode, uninstall your ESET software, and reinstall. For step-by-step instructions, see the following Knowledgebase article:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2164
We sincerely apologize to those customers who were affected. New updates have been temporarily disabled and we are actively working to resolve the issue.
If you have any client machines which do not allow users to login, please contact Customer Care (enter "3901" in the "Subject" field). Thank You.
http://www.eset.com/support/contact.php
March 2, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0 have been released!
Version 4.0 is a free upgrade to licensed users.
This release has many new features, including support for new mail clients, scanning of SSL-encrypted traffic, a new driver based-cleaning model, enhanced self-protection, integrated ESET SysInspector, the ability to create a bootable recovery CD, a text mode for cmproved compatibility with screen readers and other assistive technologies. For detailed information, please view the changelog here.
For more information or to download a copy, please visit ESET's web site here or contact your local reseller or distributor.
February 27, 2009
ESET Server Security v3.0.12 for BSD, Linux and Solaris has been released. This release contains three components:
ESET File Security - protects file servers from malware (formerly known as NOD32 for Linux File Servers)
ESET Mail Security - protects mail servers from malware (formerly known as NOD32 for Linux Mail Servers)
ESET Gateway Security - checks http and ftp streams for malware
One binary file will perform any combination of these features based on appropriate licensing. All programs have a web interface for management and can be managed with ESET Remote Administrator v3.x.
New in this release:
ESET SERVER SOLUTIONS (all)
- http server for modules local mirror
- changed default of av_clean_mode from rigorous to standard
- esets_daemon - changed settings for ThreatSense.NET
ESET FILE SECURITY
none
ESET GATEWAY SECURITY
- esets_hhtp - fixed threat log in virus notification email
- esets_http - optimized URL blocking cache
- esets_icap - optimized URL blocking cache
ESET MAIL SECURITY
- esets_cgp - fixed performance issue with Mozilla Thunderbird MTA
For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
February 26, 2009
ESET Mobile Antivirus v1.1.200902231130 is now available in German.
For more information about ESET Mobile Antivirus or to download a copy please visit ESET's web site here or contact your local distributor or reseller.
February 19, 2009
ESET Remote Administrator v3.0.105 has been released in Russian.
For more information, or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
February 18, 2009
ESET Smart Security and ESET NOD32 Antivirus v4.0 Release Candidate 1 are now available. For more information or to download a copy, please visit the ESET Beta Portal at http://beta.eset.com/.February 11, 2009
ESET's U.S. office will be closed on Monday, February 16th for President's Day. Normal operations will resume on Tuesday, February 17th.If you have an urgent question, please feel free to visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security, contact a local reseller or our European Headquarters. We wish you a safe and pleasant holiday.
February 4, 2009
ESET Mobile Antivirus v1.1.200901281122 has been released. ESET Mobile Antivirus has a feature set similar to ESET NOD32 Antivirus, with features such as on-access protection and the ability to run on-demand scans. It also provides antispam for SMS messages.
This release contains the following changes:
- Faster scrolling of EULA during installation
- Virus signature database version now displayed in About dialog
- localized version for Slovak (SKY)
For more information about ESET Mobile Antivirus, visit or to download a copy, please visit ESET's web site here or contact your local distributor or reseller.
February 4, 2008
ESET Smart Security and ESET NOD32 Antivirus v3.0.684.0 have been released in Bulgarian (BGR) for licensed users, with trial versions and other languages to follow.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
January 28, 2009
ESET Remote Administrator v3.0.105 has been released. This release contains the following changes:
- fixed issue with installation over previous versions when using Remote Desktop
- fixed a possible vulnerability with HTML injection in generated reports
- fixed issue with replication of deleted clients
- fixed issue with reinstalling ESET Remote Administrator Server on Microsoft Windows Server 2003 running the Terminal Server service
- fixed issue with reinstallation over previous versions with data migration when using Microsoft SQL Server as a database server
- fixed issue with installation to 64-bit Windows Server 2008 Microsoft SQL Server database servers
- fixed CFGEDIT not requesting confirmation when modifying or changing values
- updated PDF documentation
January 27, 2009
ESET Server Solutions v3.0.11 for BSD, Linux and Solaris has been released. This release contains three components:ESET File Security - protects file servers from malware (formerly known as NOD32 for Linux File Servers)
ESET Mail Security - protects mail servers from malware (formerly known as NOD32 for Linux Mail Servers)
ESET Gateway Security - checks http and ftp streams for malware
One binary file will perform any combination of these features based on appropriate licensing. All programs have a web interface for management and can be managed with ESET Remote Administrator v3.x.
New in this release:
ESET SERVER SOLUTIONS (all)
- support for FreeBSD v7
- added system dependencies into 64-bit rpm packages
- fixed listing of network interfaces with unknown addresses
- esets_daemon - fixed license issue for ESET NOD32 Antivirus Business Edition
- esets_daemon - continuing even after failed first-time anti-spam modules update
- esets_daemon - fixed startup with only expired licenses
- esets_inst - improved compatibility with qmail
- esets_quar - fixed sending and listing of samples
- esets_quar - added new option: –list-fmt
- esets_quar - supports separate quarantine for all users
- esets_wwwi - quarantine support
- esets_wwwi - updated PHP to 5.2.8
- esets_scan - added support for ADS scanning
- esets_scan - added activity indicator for output to pipe and files
- esets_ssfi - added man page
- esets_http - fixed URL blocking cache
- esets_icap - fixed URL blocking cache
- esets_cgp - added filter for CommuniGate Pro
January 20, 2009
ESET Smart Security and ESET NOD32 Antivirus v3.0.685.0 has been released in Ukrainian for licensed users, with evaluation versions to follow. This release contains localization updates only and provides no new features or functionality.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
January 15, 2008
ESET's U.S. office will be closed on January 19th for Martin Luther King's Birthday. Normal operations will resume on January 20th.If you have an urgent question, please feel free to visit the ESET NOD32 Anti-Virus Forum hosted by Wilders Security, contact a local reseller or our European Headquarters. We wish you a safe and pleasant holiday.
January 14, 2008
ESET Smart Security and ESET NOD32 Antivirus v3.0.684.0 have been released in Danish (DAN), Finnish (FIN), Norwegian (NOR), Swedish (SVE) and Turkish (TRK) for licensed users, with trial versions and other languages to follow.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
January 12, 2008
ESET Smart Security and ESET NOD32 Antivirus v3.0.684.0 and ESET NOD32 Antivirus have been released in Croatian (HRV), Dutch (NLD), French (FRA), German (DEU), Portuguese (PTB), Romanian (ROM), Slovenian (SLV) and Spanish (ESN) for licensed users, with trial versions and other languages to follow.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.
Janury 7, 2009
ESET Smart Security and ESET NOD32 Antivirus v3.0.684.0 and ESET NOD32 Antivirus have been released in Chinese (Simplified), Chinese (Traditional), Polish and Russian for licensed users, with trial versions and other languages to follow.
Copies of the software can be downloaded here on ESET's web site. For more information or to request an evaluation copy, contact your local reseller, distributor or ESET office.